About the
Braintrust Professional Institute

We love knowledge transfer and helping organizations grow. We do this through executive coaching, leadership retreat facilitation, and team training. 

Leadership Team

Randall M. Craig explaining

Randall Craig

CEO

Randall has held a long-time position at KPMG, was an executive at an American public company, and founded (and exited) two of his own companies. He has served over 100 organizations as an advisor or board member, leads the Braintrust Professional Institute, and is a venture partner at a VC. Randall has written 8 books and has built a library with over 1100 resources. Randall delivers C-suite coaching, facilitates high-stakes meetings, and delivers key training courses.

Randall has been inducted into the Professional Speaking Hall of Fame, earned a Black Belt in Karate, and has written a Broadway-style musical. He holds an FCMC, CFA, MBA, CSP, iGP, and is a certified Basadur Simplexity facilitator. 

Ronja smiling for the camera

Ronja Francoeur

COO

Ronja has held prior roles as a facilitator and marketing leader in an advisory firm and is an expert in marketing and digital marketing management. Ronja is responsible for the operational leadership of the Braintrust Professional Institute and has co-created the library of Braintrust courses and resource kits. She advises leaders on the best way to invest in their leadership, motivate their teams, and scale their businesses, and delivers key training courses.

Ronja speaks French, is an active community leader, and is a graduate of the Innovation Governance Program. She holds an Honours BA from York University, in addition to a Certificate of Technical and Professional Writing.

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Praise for the Braintrust

"You did a good job of highlighting and identifying some different modalities and strengths associated with them. It gives me some added confidence in understanding when to apply them, and gives me the tools and the language to have conversations and make decisions." – Nicklaus Csuzdi, Sr. Manager Strategy and Communications, Hands TheFamilyHelpNetwork.ca

"Really insightful. There are things I hadn't considered. I though it was great and I appreciate it." – Darla Wright, American Association of Veterinary State Boards

"I was incredibly impressed how you made the whole thing a constant learning process – so valuable." – Jason Croft, Media Leads

"Great guidance on what's important." – John DiBenedetto, Cmind Inc.

“Thanks guys, you are brilliant! I am in awe of this wonderful work you do, and how generously you share it. You deserve a much bigger audience because this stuff is gold – not even gold; it’s platinum! The first one of these Q&A sessions I tuned into of the two of you was bloody excellent. What I can say is you have maintained that high level of intellect and contribution, and that is not easy to do. You are no one-trick pony. You are absolutely consistent." – Donald Cooper, President, The Donald Cooper Corporation 

"Thank you for the ideas and tips!" – Kayce Halstead, Association of Clinical Endocrinology

"Great session!" – Nicole Blankenship, Board Member, Well Child Centre

"Thank you SO much. Very thoughtful session. This has given me lots of ideas." – Viviana Urdaneta Melo, Board Member, EMDR International Association

“This was great!” – Bob Lank, Lank Consulting Group

"Thank you so much! Such an information rich conversation!" – Aida Benkirane, Burnout Prevention Specialist, 9 Coaching

“This is very valuable.” – Cam Clark, Pattison Media

“Everything was detailed. Thank you for the detail and sharing the thought process.” – Colleen Krebs, Director of Business Solutions, Women's Enterprise Centre of Manitoba

“This was incredibly helpful, thank you!” – Amy Baryshnik, Founder, Successor Capital

“Thank you for your wisdom! I got a lot of value from the meeting and it got me thinking about how I promote my own services and how I might do it differently.” – Denis Boudreau, Chief Inclusion Officer, Inklusiv Communications

“This has been super helpful! The information isn't "brand new" but you are presenting things in a different way. What I appreciate about this is it’s achievable. There is “meat” I can work with, which is really helpful.” – Marita Smith, Marita Smith Sexual Health Education

“I learned a lot. I always learn a lot. That’s why I join these sessions! – Bonnie Zink, CEO

“I loved it. I really really loved it. I am a big fan. Wonderful session and thanks for all the value you provided! You are doing an amazing job and I can’t wait for the next one! – Ursula Botha, Speaking and Confidence Coach, Confident Voices

“Good points!" – Cass Bayley, President, Bayley Group Inc.

“I really enjoyed your session. Great conversation! Really good advice. You did a good job providing ideas. You could see the people with their cameras on had heads nodding, a lot of ‘aha’ moments, and feverishly writing down notes. Obviously, you did a good job." – Jacqueline Smith, Founder and Lead Communication Strategist, Smith-Pelly Ink

“This was really cool, and really helpful! It’s been a while since I thought about this. Interesting to get back into it as we get to planning for our next fiscal year and figure out how to make our work better." – Claire Beauchamp, Manager, Communications and Branding, Skate Ontario

“I find Randall is always very reasoned; he is very thoughtful and not overly reactive. I come to listen to Randall to be in that space and stay out of the panic." – David Gouthro, President, The Consulting Edge

“Thank you for the session. Very interesting." – Carolyn McCoy, Director of Accreditation and Professional Practice Services, Canadian Society of Respiratory Therapists

“Great session!" – Derek Ventnor, Chief Operating Officer, Skate Ontario

“Thank you for an informative and helpful presentation!”  Melanie Sicotte, Registrar & CEO, Alberta College of Speech-Language Pathologists and Audiologists

“That was great! I love how you got to the topics you said you would get to. Some great ideas.” – Linda Wood Edwards, Owner,  LUE-42 Enterprises

“This was really insightful! Thank you.” – Yoav Vodianoi, Investment Associate, BMO Nesbitt Burns

“I find information from Randall particularly interesting, thank you for this.” – John Sacke, Investment Advisor and Portfolio Manager, CIM, BMO Nesbitt Burns

“High value content! Lot's of valuable insights!” – Ali Abbas, Founder, Abbas Advantage

“Thanks for the great session and insights. This was super helpful for future planning, and for ideas I’m currently exploring.” – Ren Scott, Senior Design Consultant, OCAD U CO

“This was great, very interesting, thanks for the session!" – Viktoriia Kuchenuk, Project Manager, eStoreLabs

“I really enjoy it. I find it really high value. I love the interaction, and I had a lot of questions answered – thank you so much!" – Geralyn Ochab, Co-Founder, VIBE CEO

“You do a g-r-e-a-t job to make learning sessions successful. Randall is brilliant at anything on which he opines – truly helpful. Well done. Thank you.” – Lyn McDonell, Owner/Principal, The Accountability Group, Inc.

"I've enjoyed the discussion, this was good, thank you." – Jerry Cukier, Crowe Soberman

"Thank you, good information." – David Barned, Master Fluid Solutions

“I’m grateful for such a varying and engaging discussion – thank you!”
Elizabeth Clements, Associate Director, Endocrine Society

“Great session! Lots of points that have been said before but great reminders! We only have 5 on staff and listening to this session pointed out our lack of leadership and that there is LOTS of work to be done to create and maintain a healthy culture.” – Camille Austin, Member Relations Specialist, Electrical Contractors Association of Alberta

"I want to thank you very much for your facilitating. A lot of stuff percolating over here so I really appreciate it." – Randall Ettinger, Real Estate Investment & Development, Tiger 21 Montreal Chair

"Thank you for all your advice and insights Randall!" – Meagan Khan, Business Development Manager Association Municipalities of Ontario

"Everything is now ironed out! Thank you! Everything I learned is very empowering. I look forward to more of these sessions." – Sherley-Ann Belleus, Founder of Passaggio LLC

"The session was very insightful and informative. Really appreciate the time and effort that went into it. I appreciated how Randall lead with real life examples. With this positive experience I am looking forward to attending the upcoming sessions." – Hanieh Saliniam, Data Scientist

"I am taking copious notes! I am very happy for this session. Thank you so much!" – Manuela Demian, Integrative Health Coach, Health & Wellness Coaching

"Excellent session. Thanks very much. I learned a great deal!" – Chris O'Gorman, Principal, Organizational Development, Payments Canada

"Great session! Thanks for the information!" – Cindy Simpson, Corporate Relations Manager, Urgent Care Association

"Informative! I can see value for many business owners." – Shayna Osterer,  Business Coach, Shayna Osterer Business Coaching

"Thanks for the insightful session!" – Zian Zhang, Co-Founder, Gainwise

"I learned lots today.  My review: Above expectation." – Javon Martin, Founder, Papr Mache

"Great conversation!" – Michelle Belton, Sr Director, Human Resources, Georgia Tech Research Institute

"Superb discussion – merci! It was a well-done, well-presented webinar and I was amazed how much material you could cover in the allotted time." – Neil Hrab, Fractional Corporate Writer, Hrab Advisory

"I really appreciated this." – Angela Russell, Associate Executive Director, Texas Veterinary Medical Association

"I could ask another hour of questions! I really appreciate this; I want to do a part two!" – Meredith Newman, Membership Manager, Association of Government Accountants

"Great session. Recalling now how I always get good insights when I listen to Randall!" – Dave Archer, Founder, The Export Coach

“Thank you. You covered a lot of ground. A good fly over different issues.”  Sam Lanctin, Board member, Canadian Network of Agencies for Regulation (CNAR)

“Thanks for the wisdom!"  Bev Foster, Executive Director, Room 217 Foundation

"Superb discussion! Covered a lot of ground. Thank you. You have a solid, genuine interest in the subject matter, and in people's questions/queries – plus you're prepared to be generous in sharing you thoughts in replying to the scenarios people present." – Neil Hrab, Fractional Corporate Writer, Hrab Advisory

“Great session! Lots of points that have been said before but great reminders! We only have 5 on staff and listening to this session pointed out our lack of leadership and that there is LOTS of work to be done to create and maintain a healthy culture.” – Camille Austin, Member Relations Specialist, Electrical Contractors Association of Alberta

“This has been a great conversation. Love all the advice that you are giving. It’s giving me good things to think about." – Paul Lansbergen, Senior Consultant, AMCES Association Consulting Services

“Thank you so much! It was great spending the hour with you and learning from you." – Howard Mammon, Executive Director, Toronto Hebrew Memorial Parks

“Thank you so much. The insight is valuable." – Johanna Deboer, CEO/Principal Consultant, Deboer Consulting

“You have given lots to think about! Thank you!” – Cathi Horner, Program Director, Plumbing–Heating–Cooling Contractors Association

"What makes you different?"
Randall's unique experiences and background: Randall's professional experience is very different from other people, both in terms of the types of things he has done that would give a unique perspective on whatever coaching or training we do.
Clients say over and over again, "You get it. You have been there before. It's nice to talk to someone who understands what a CEO, Senior marketer, or senior IT leader would do."
Clients also say, "I wish I started sooner."
We do not offer generic training; we are informed by current issues and trends, your organization's strategy, culture, and goals. We have an integrated model to support our clients' growth: in person, virtual, self-paced, small group, large group, keynotes, facilitation, coaching, etc. 
Our goal is to move the needle, and do so regardless of mode of delivery.  We can work with the most senior leaders right down to the front lines. We understand that each of our clients are unique, and so we invest our time to deeply understand them
We are among the very best in the country:
•  Conferred as a Fellow Certified Management Consultant (FCMC) for his impact and significant contributions.
•  Inducted into the Canadian Professional Speaker Hall of Fame.
•  CSAE Griner Award recipient for his contribution to the association and not-for-profit sector.
•  Business growth: Randall has built and sold two of his own companies, advised over 100 organizations, and sits on a public company board.  He is also a venture partner in a VC.
• 1150+ resources (articles, whitepapers, videos, tools, and templates)  to share with our clients.
Our Mission
We help organizations and their leaders get clarity and align on their next level of growth.
Our goal is to inspire and empower leaders, and align leadership teams to bridge strategy and execution, build capacity, develop into a high performance team, and drive growth.
Who We Work With
Our clients are typically knowledge and service-based businesses experiencing (or trying to drive) rapid change.   This can be organic growth, a recent merger, or a blending of a new leadership team with new responsibilities. Our clients are seeking to upskill and gain new perspectives to navigate new risks and explore opportunities, and build a common vocabulary for the leadership team.
Some of the industries that frequently knock on our door are:
•  Law firms
•  Agencies
Our Services
We focus on organizational growth through leadership coaching and upskilling and aligning teams. We facilitate  board or leadership retreats, offer management training, functional skills training (strategy, leadership, business development, sales, marketing, tech, people, and more). We also deliver motivating keynotes and training at conferences and corporate events.
Stay in the Loop...
There are many ways to stay connected:
•  Receive weekly business growth and leadership tips right to your inbox: Subscribe at www.RandallCraig.com here.
•  Randall's LinkedIn newsletter, The Business Growth Tipsheet. Subscribe here.
•  The Braintrust LinkedIn newsletter: Get the dates for our monthly professional development webinars and in-person networking events. Subscribe here.
•  Send us an email: We want to hear from you! Email [email protected].
Our Values
We Care
•  We are easy to work with.  And we have fun.
•  We are honest, ethical, and always do the right thing.
•  We care deeply about people and the relationships we build. 
•  We care deeply about our clients' success.
•  We are passionate about what we do.
•  We believe in teamwork and sharing our knowledge.
•  We always put skin in the game—with our clients and the communities we serve.
Quality First
•  We hire great people.
•  We only work with the best clients and partners.
•  We never compromise on the quality of our work.
•  We deliver a quality experience at every touchpoint.
•  We always keep our promises to our clients and our colleagues.
Creativity, Innovation, and Intellectual Strength
•  We are curious and love to learn.
•  We deliver fresh ideas that make a difference.
•  We aren't afraid to think differently.
•  We innovate: we seek new and better ways to do what we do.
•  We thrive on change because we create it for clients—and adopt it ourselves.
•  We are critical thinkers who bring depth to every interaction.
•  We are exceptional communicators (coaching one-on-one, facilitating, or delivering a keynote).
We Make Things Happen
•  We are empowered and self-managing.
•  We take initiative.
•  We are responsive and have a sense of urgency.
•  We meet deadlines and budgets.
•  We solve clients problems—the ones they see and the ones they don't.
•  We deliver value for our fees.
•  We are easy to work with. And we have fun.

How We Help Scale Organizations

Build key skills in your team (and your leadership),
 develop competitive advantage, alignment, and growth.

We've helped 100+ organizations accelerate their growth or solve their most challenging problems, and we can help you.  

Align your team on strategy and execution best practices with all hands virtual
or in-person workshops.

Offsite, onsite or virtual—take the time to work on your business to regroup, align, and kick off your next phase of growth.

Improve business acumen and
management skills with MBA-in-a-Day and
Management Essentials Programs.

Motivate your team, launch an initiative, and deliver a strong message... all aligned with your priorities.

Upskill key employees with specific and practical self-paced learning to sharpen core business and marketing skills.

Planning Resources

To help you choose the right retreat facilitator, trainer or business coach for you and your organization, here are some resources to help sift through your options and find exactly what you are looking for.

 RETREAT RESOURCE 

What should you be asking a potential executive offsite facilitator?
What would a good answer look like? And what would a right-fit-for-your-organization answer include?

 COACHING RESOURCE 

How to Choose an Executive Coach

Before you choose a business growth coach, do your due diligence: Explore these six specific reasons for good vs bad fit coaching, and how you can mitigate the risk of a wrong fit coach.

Download the Choosing an Executive Coach: A smart leader's guide to making it work (and 6 reasons why coaching fails).

EVENT PLANNING RESOURCE

How to Choose a Business Growth Speaker

How do you find the right keynote for your event? The best way is to ask some questions... here are ten to get you started.

Download the 10 Tough Questions to Ask a Speaker to help select your keynote speaker.

Curious to explore how we can help you grow your organization?
Start with a conversation.