From Informed Decisions : Conversations and Q&A with Randall Craig and Ronja Francoeur.

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Delegation Skills, Leadership, and Business Growth

About this episode:

This session will address delegation as a lever for business growth. Concepts discussed:

• Proper way of delegating

• Obstacles and flip side of delegation

• Impact of delegating to managers and employees

• Setting boundaries and expectations, and much more.

Questions Raised

• What do leaders need to know about delegation skills to grow their organizations? (0:45)

• Delegation vs Control: How can an organization change when the leadership doesn't want to change? (5:13)

• Delegation vs Control: How big a hindrance is it on an organization if the leadership values control over delegation? (10:01)

• Delegation vs Control: How can an organization grow in spite of a controlling leadership team? (13:54)

• Delegation Problems: What are the "symptoms" within an organization when the leadership isn't delegating sufficiently? (18:02)

• How can team members signal to leaders (so that the leaders can hear) that the leaders are too noses in and fingers in? (22:03)

• Delegation: Should a leader's mentality be to delegate as MUCH as possible? (26:42)

• What framework should leaders use to determine which tasks to delegate and which tasks to keep for themselves? (0:11)

• Leaders with delegation and control issues: Do they lack clarity on their role as leaders? (4:30)

• Empowering your Team: If your team over relies on you as a leader, have you properly empowered them? (8:35)

• Empowering your Team: What should leaders communicate to their teams to stop overreliance and encourage greater independence? (12:07)

• Empowerment and Trust: How much time is needed for an employee to demonstrate they are trustworthy? (16:03)

• Empowerment and Trust: Would perfect trust between employee and manager mean no meetings or updates required? (20:22)

• How can a leader allow themselves to let go of the outcomes produced by their team when it's not how they would do it themselves? (23:14)

• Work-life Balance for Teams: What if a manager is "delegating" too much and employees are over capacity? (23:14)

• Delegating and leading teams. (23:14)

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Questions asked (with timestamps)

• How can change happen if the leaders don’t like the amount of delegation vs. control they're holding? (4:46)

• Where does delegation at the top fall on the spectrum? (9:33)

• What are the symptoms that we need to look out for to know that it's a delegation problem? (17:34)

• Is it best to delegate based on the skills of your team? (30:45)

• What's your comment on leaders for not delegating? Does it mean that they're not busy enough or they lack knowledge of what they're supposed to be doing? (34:40)

• Is it a true assessment of a situation when the team over-relies on its leaders? (39:19)

• What should leaders say to their employees to set boundaries to push delegations? (42:33)

• Is there a way to measure how much trust is needed before an employee is given more delegation? (46:12)

• Can you measure the trust of a leader with the number of meetings they have with their team? (50:17)

• How can leaders allow themselves to let go of the outcome from their people with how they want to do things? Do you think it's nature that they're overmagnifying the importance of these details? (53:07)

• What's your comment on managers who delegate too much? (56:37)

• Any thoughts that you want to leave leaders with about delegating and leading their teams? (56:37)