From Informed Decisions : Conversations and Q&A with Randall Craig and Ronja Francoeur.

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Driving Change, Impact, and Growth in your Organization

About this episode: 

How can we drive impact throughout the organization, and have it stick?

Yes, traditional change management has its place, but in this session, we will go beyond, and explore a number of additional concepts:

•  The impact and role of a multi-modal approach to change management: Communication/Coaching/Training/Monthly reinforcement/Events/etc.

•  Internal vs external execution: When to use – and not use – external resources.

•  Getting to neutral vs getting ahead: Using change management to drive competitive differentiation, impact, and growth.

Part 1

Part 2

Part 3

Questions Raised

•  When it comes to affecting change in our organization, where should we begin? (0:56)

•  How can leaders reduce the risk of unsuccessful initiatives? (4:10)

•  What would be the top 3 reasons why organizations fail in their change attempts? (6:42)

•  How does change management happen in an association where the players are members, and not employees that have to answer to “the boss”? (14:14)

•  "People don't resist change, they resist being changed" (16:20)

•  What's the best way to maintain change? (17:11)



•  How can you help in making sure that the change is being taken seriously? (0:10)

•  How does change management happen in an association where the players are members, and not employees that have to answer to “the boss”? (2:48)

•  Is it possible to make changes with the staff, and those changes trickle down to the members and volunteers? (6:08)

•  How do you prioritize incremental change vs wide-scale change? (8:04)

•  When and how do you communicate the change? (13:48)

•  Can you speak to prioritize change vs what sounds really squeeze but ought to be ignored? (19:28)

•  What's the timing and method in introducing change to your team? (2:56)

•  Can you talk to me about organizational hierarchy and how hierarchy affects change within an organization? (7:00)

•  How do we ensure we have a management team that is used to change and has clear vision of the future? (10:15)

•  How can partners set up their working relationships and responsibilities to avoid conflict when it come to decision making and role out of change within an organization? (13:58)

•  What would be appropriate incentives to keep people focused on the prize of reaching the organizational goal? (18:55)

•  What would a change management process look like? (26:14)

Curious? Questions? Interested in exploring the possibilities?