• How are you deciding to pivot one way or the other? (0:11) What data do you use to make your decisions (and where does "gut" play it?) (0:11)
• How do you pivot from different points if you are in denial about the different points or what both sides look like? (4:50)
• Businesses should stop defining themselves by the products/services that they sell, but define themselves by how they help people. (9:39)
• Is it time to make significant change during times of challenge, or should you batten down the hatches? (15:59)
• When do you change the current business versus starting a new business vs launch a flanker brand? (17:57)
• You mentioned that in decision-making, you should include your senior managers —what about your stakeholds and everyone else on the team? (28:45)
• Is it better to have people with organization knowledge and stability rather than swap out for new green fresh people? (31:26)
• Is fear of failure a necessary tether to stand with both feet on the ground? Or is a leap of faith required to become a successful disruptor? (36:50)