Braintrust Professional Development
Informed Decisions: Leadership Conversations and Q&A
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From Informed Decisions: Conversations and Q&A
with Randall Craig and
Ronja Francoeur
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Adopting a Coaching Style of Leadership
About this session:
• How do we develop our future leaders internally? Hint: it’s not “command and control.”
• From formal succession planning, to the day-to-day development of your bench strength, the best leaders mentor their teams to greatness.
• Let’s talk about how to become a better coaching leader, and the positive shift it will have on your organizational culture.
Part 1
Part 2
Topics Discussed (with timestamps)
• Leadership focus: is it people or a task? (01:52)
• Command & Control vs. Servant Leadership. (02:51)
• Three types of conversations: Directive statements, Open-ended questions, and "I wonder" statements. (05:57)
• Reverse mentoring (19:28)
• Goal-based team feedback (23:29)
• Positive engagement, negative engagement, and the "Trough of Apathy" (26:11)
• Improving one-on-ones. (0:41)
• Powerful question: What is the one thing that you want me to know that you don't think I know? (04:37)
• The Stay Interview (05:31)
• Leadership retreats as a culture-change tool (17:26)
• "What If / How Might We?" (22:17)
• The role of the leader and the Leadership Triangle (25:50)
WATCH A COACHING SESSION
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