Heath Care Sector
Leadership Development

Filling in the knowledge gaps for health sector leadership teams with business acumen and management skills.

Is your current approach to leading your organization enough to power you into the future?

Your organization is successful, and it's a credit to the hard work of your team... but are the cracks starting to show?

Perhaps you see there is potential for more, but doing 'more of the same' is unlikely to move the needle?

Or maybe results have not met your expectations, and you know that something needs to be done.

Health care leadership is a complex place to be.
We see high staff-turnover. Burn out, and performance has not returned to pre-pandemic levels. Complex patients with complex needs. Often too much control on already heavily regulated employees in heavily regulated industries... because management lacks the skills to truly empower their teams. And of course: there isn't enough time. 

And what do health care leadership team look like? We often see two scenarios:  We see medical and health care professionals in leadership roles, but their education and experiences haven't exposed them to business growth strategy and leadership skills. There is a lack of critical thinking.

Or we see health care teams being led by non-health care leaders who may have more formal leadership and business education and professional experiences, but they lack the understanding of what it's like to be a health care professional. The experience of non health care leaders managing health care workers creates ample opportunities for misalignments, and discouraged workers.

In a time of changing employee expectations, high patient needs, and a changing business environment, this is even more challenging. We can't expect health care leaders (who have spent their entire careers treating patients), to have equally deep knowledge in business strategy, partnerships, corporate brand, personal brand, business processes, knowledge management, tech, etc.  Yet without this knowledge, growth and improved profitability can be limited.

Our goal is to bridge this gap to create an aligned team. We get to know your team to create bespoke training that will meet you team where they are at, and elevate them through a shared vocabulary and new ways of problem solving, management and growing your organization's impact and ability to deliver on it's mission. 

Some questions:

•  How might we build brand awareness throughout the organization, at every level?
•  How might we inculcate a culture of personal responsibility for business growth, in all staff?  
•  How might we build more sophisticated partnerships, marketing, bus dev processes?
•  How might we use our marketing strategy more effectively?
•  How might we increase the impact in our community?
•  How might we differentiate our organization and partners as thought leaders, not just experts?
•  How might we build a true trusted advisor culture, to referral sources and clients?

And some other, possibly less comfortable questions:
•  Are you completely satisfied with your patient load management? And their intake process?
•  Is patient care truly best in class? Does it exceed expectations?
•  Are you happy with your organization's marketing ROI?  
•  Does the client service quality at key clients far exceed their expectations? How do you know?
•  When was the last time you re-evaluated your leadership training (and your non-technical training) for more senior team members?
•  Is your senior leader evaluation and accountability approach yielding the results you are looking for?  

We ask these questions, based on decades serving and advising professional service firm leadership teams.  We've worked with some of the largest global firms... and some of the most innovative disruptor boutiques.

Organizational Impact Opportunities

Build a high-performance organization that drives growth

Our business-growth and leadership advisory are integrated enterprise-class supports that build capacity and a high-performance organization. We deliver this through executive retreats, keynotes, one-on-one executive coaching, ongoing CPD, courses, tools/templates, facilitation, and more.

C-Suite Business Growth Coaching

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how business growth can be achieved.

Monthly Team Training (CPD/ CE)

Build priority skills in your team, to develop competitive advantage, clarity, and alignment. 12-month CPD program with monthly virtual presentations and weekly micro-learning reinforcements.

Self-Paced Leadership Skills Courses

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+ Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Keynotes at Kick-offs/Conferences

Keynotes can motivate your team, launch an initiative, and deliver a strong message...all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

Impact Meetings

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

Facilitation

From brainstorming sessions, focus groups, management retreats, to high-stakes meetings, we can navigate the personalities and the politics, working with the group to surface the knowledge and consensus required. Short learning curve: we bring our knowledge from working with you.

Priority Access for Advisory Services

When there are major issues that require dedicated time to address, you have direct access to Randall Craig and Ronja Francoeur – even if it’s just a quick phone call.

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how business growth can be achieved.

From planning the agenda, delivering training and facilitation, we build alignment and a common vocabulary within your team. We are experienced in navigating the personalities and the politics, working with the group to surface the knowledge and consensus required to achieve your objectives.

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+
Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Alignment.
Impact.
Growth.

Keynotes can motivate your team, launch an initiative, and deliver a strong message – all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

12-month CPD program with monthly virtual presentations and weekly micro-learning reinforcements. Build priority skills in your team, to develop competitive advantage, clarity, and alignment.

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

When there are major issues that require dedicated time to address, you have direct access to Randall Craig and Ronja Francoeur – even if it’s just a quick phone call.

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how business growth can be achieved.

From planning the agenda, delivering training and facilitation, we build alignment and a common vocabulary within your team. We are experienced in navigating the personalities and the politics, working with the group to surface the knowledge and consensus required to achieve your objectives.

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+ Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Alignment.
Impact.
Growth.

Keynotes can motivate your team, launch an initiative, and deliver a strong message – all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

12-month CPD program with monthly virtual presentations and weekly micro-learning reinforcements.
Build priority skills in your team, to develop competitive advantage, clarity, and alignment.

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

When there are major issues that require dedicated time to address, you have direct access to Randall Craig and Ronja Francoeur – even if it’s just a quick phone call.

Impact Programs: Every Organization is Different

Start with one of our recommended programs (or we'll customize one specifically for you.) 

Impact Programs:
Every Firm is Different

Start with one of our recommended programs (or we'll customize one specifically for you.) 

Level Up Program

For organizations looking to get a better ROI on their investment in their people.

•  One in-person presentation (eg., for the whole organization, a particular practice or office, partners conference, etc.)

•  Quarterly Coaching for the most senior leader

•  Workshop on a leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  One key functional skill-building program for key members of the leadership team: Eg. Personal branding

•  Quarterly CPD for all staff, including monthly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Annual Impact meeting

Accelerator Program

For firms that are committed to growth and begin the process of differentiation.

•  Two in-person presentations (eg., for the whole organization, a particular practice or office, leadership retreat, conference, etc.)

•  Monthly Coaching for the most senior leader

•  Workshop on leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  Two key functional skill-building programs for key members of the leadership team: Eg. Personal branding, and Management Essentials

•  Monthly CPD for all staff, including weekly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Semi-annual Impact meetings

•  Facilitation of two high-stakes meetings or brainstorming sessions

•  Access to Braintrust self-paced courses for senior leadership team

Transformation Program

For firms that are growing, and also experiencing (or creating) major change.

•  Four in-person presentations (eg., for the whole organization, a particular practice or office, leadership retreat, conference, etc.)

•  Monthly Coaching for all senior leaders

•  Workshop on leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  Three key functional skill-building programs for key members of the leadership team:  Eg. Personal branding, and Management Essentials, Decision Making

•  Monthly CPD for all staff, including weekly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Quarterly Impact meetings

•  Facilitation of three high-stakes meetings or brainstorming sessions

•  Unlimited access to Braintrust self-paced courses for all staff

•  Attendance and facilitation at the annual leadership retreat

•  Priority access to Randall Craig and Ronja Francoeur for advisory services

Watch Us in Action

Listen in to these recorded sessions of us on organizational leadership topics

Curious about bringing  Randall and Ronja to your next leadership retreat?
Start with a conversation.

Copyright © 2024, Braintrust Professional Institute and Pinetree Advisors Inc., all rights reserved.

Copyright © 2025, Braintrust Professional Institute and Pinetree Advisors Inc., all rights reserved.