Heathcare Sector
Leadership Development

Filling in the knowledge gaps and building team alignment

Is your team empowered, aligned, and delivering to your expectations?

Your organization is successful, and it's a credit to the hard work of your team... but are the cracks starting to show? Perhaps you see there is potential for more, but doing 'more of the same' is unlikely to move the needle?  Or maybe your team needs a "rethink" to help them prepare and deliver when the pace of change (internal and external) is relentless.

Healthcare leadership is a complex place to be.
High staff-turnover. Burn out. Performance and metrics that have still not returned to pre-pandemic levels. Complex patients with complex needs. All in an environment that is constrained by funding, growing regulatory challenges, and uncertain economic environment. 

We see medical and healthcare professionals in leadership roles, but often without a deep background in management and leadership.  

Healthcare leaders (who have spent their entire careers treating patients), rarely have equally deep knowledge in business strategy, partnerships, corporate branding, personal branding, business processes, HR, tech, etc.  And it's even rarer that that the entire leadership team has this knowledge in equal measure. Yet without it, it is difficult for the team to collaborate at the highest level, address disruptive challenges, and successfully execute the organization's strategy.

In a time of changing employee expectations, high patient needs, and a changing economic environment, this is even more challenging.

Our goal is to bridge these gaps. We meet your team where they are at, and elevate them with executive coaching, leadership retreats, and bespoke training.    

Some questions:

•  How might we build a more patient-centered culture? 
•  How might we inculcate a culture of personal responsibility, in all staff?  
•  How might we build encourage a management team that is more collaborative and supportive (and less "political")?
•  How might we build brand awareness throughout the organization, at every level? 
•  How might we build more sophisticated partnerships, marketing, fundraising processes?
•  How might we increase the impact in our community?
•  How might we differentiate our organization as thought leaders?

And based on decades serving and advising leadership teams:  some other, possibly less comfortable questions:
•  Are you satisfied with your ability to recruit the best doctors? (And pharmacists, nurses, and medical technicians...?)
•  Is patient care truly best in class? How do you know if it exceeds expectations?
•  Are you happy with the effectiveness of your fundraising?  Community engagement?  
•  Are your staff retention numbers where they need to be?
•  When was the last time you re-evaluated your leadership training (and your non-technical training) for more senior team members?
•  Is your senior leader evaluation and accountability approach yielding the results you are looking for?  

Organizational Impact Opportunities

Building capacity in a high-performance organization requires an integrated approach

Leadership retreats, one-on-one executive coaching, ongoing CPD, keynotes, courses, tools/templates, facilitation, and more.

C-Suite Business Growth Coaching

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how business growth can be achieved.

Monthly Team Training (CPD/ CE)

Build priority skills in your team, to develop competitive advantage, clarity, and alignment. 12-month CPD program with monthly virtual presentations and weekly micro-learning reinforcements.

Self-Paced Leadership Skills Courses

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+ Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Keynotes at Kick-offs/Conferences

Keynotes can motivate your team, launch an initiative, and deliver a strong message...all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

Impact Meetings

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

Facilitation

From brainstorming sessions, focus groups, management retreats, to high-stakes meetings, we can navigate the personalities and the politics, working with the group to surface the knowledge and consensus required. Short learning curve: we bring our knowledge from working with you.

Priority Access for Advisory Services

When there are major issues that require dedicated time to address, you have direct access to Randall Craig and Ronja Francoeur – even if it’s just a quick phone call.

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how business growth can be achieved.

From planning the agenda, delivering training and facilitation, we build alignment and a common vocabulary within your team. We are experienced in navigating the personalities and the politics, working with the group to surface the knowledge and consensus required to achieve your objectives.

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+
Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Alignment.
Impact.
Growth.

Keynotes can motivate your team, launch an initiative, and deliver a strong message – all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

12-month CPD program with monthly virtual presentations and weekly micro-learning reinforcements. Build priority skills in your team, to develop competitive advantage, clarity, and alignment.

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

When there are major issues that require dedicated time to address, you have direct access to Randall Craig and Ronja Francoeur – even if it’s just a quick phone call.

We work one-on-one, bringing tough questions to the table, and providing strategic and tactical insights on how issues might be resolved, and how objectives can be achieved.

From planning the agenda, delivering training and facilitation, we build alignment and a common vocabulary within your team. We are experienced in navigating the personalities and the politics, working with the group to surface the knowledge and consensus required to achieve your objectives.

Upskill key employees with specific and practical self-paced learning to sharpen core business and entrepreneurial skills.

Access to 1100+ Resources

Tools, templates, articles, videos, and other resources for virtually any business growth challenge and task.

Alignment.
Impact.
Growth.

Keynotes can motivate your team, launch an initiative, and deliver a strong message – all aligned with your priorities and supported by other Impact Program elements. Delivered live or virtually by Hall of Fame business speaker Randall Craig.

12-month (non-medical) CPD program with monthly virtual presentations and "office hours" Q&A reinforcements.
Build priority skills in your team, to develop better management skills, clarity, and alignment.

Regular touchpoints to align with your current business priorities, ensure progress is being made, and allow for any mid-course corrections.

When there are major issues that require dedicated time to address, you have direct access to Randall – even if it’s just a quick phone call.

Impact Programs: Every Organization is Different

Start with one of our recommended programs (or we'll customize one specifically for you.) 

Impact Programs:
Every Firm is Different

Start with one of our recommended programs (or we'll customize one specifically for you.) 

Level Up Program

For organizations looking to get a better ROI on their investment in their people.

•  One in-person presentation (eg., for the whole organization, a particular practice or office, partners conference, etc.)

•  Quarterly Coaching for the most senior leader

•  Workshop on a leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  One key functional skill-building program for key members of the leadership team: Eg. Personal branding

•  Quarterly CPD for all staff, including monthly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Annual Impact meeting

Accelerator Program

For organizations that are committed to growth and begin the process of differentiation.

•  Two in-person presentations (eg., for the whole organization, a particular practice or office, leadership retreat, conference, etc.)

•  Monthly Coaching for the most senior leader

•  Workshop on leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  Two key functional skill-building programs for key members of the leadership team: Eg. Personal branding, and Management Essentials

•  Monthly CPD for all staff, including weekly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Semi-annual Impact meetings

•  Facilitation of two high-stakes meetings or brainstorming sessions

•  Access to Braintrust self-paced courses for senior leadership team

Transformation Program

For organizations that are experiencing (or creating) major change.

•  Four in-person presentations (eg., for the whole organization, a particular practice or office, leadership retreat, conference, etc.)

•  Monthly Coaching for all senior leaders

•  Workshop on leadership topic of your choice

•  Thought Leadership self-paced course for most senior leader

•  Three key functional skill-building programs for key members of the leadership team:  Eg. Personal branding, and Management Essentials, Decision Making

•  Monthly CPD for all staff, including weekly tipsheets to reinforce learning

•  Access to 1100+ tools, templates, articles, videos, and other resources

•  Quarterly Impact meetings

•  Facilitation of three high-stakes meetings or brainstorming sessions

•  Unlimited access to Braintrust self-paced courses for all staff

•  Attendance and facilitation at the annual leadership retreat

•  Priority access to Randall Craig for advisory services

Watch Us in Action

Listen in to these recorded sessions of us on organizational leadership topics

Curious about bringing  Randall to your next leadership retreat?
Start with a conversation.